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Sales Force Automation Comparison Guide

Businesses of all sizes can benefit by automating all aspects of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of features that most SFA solutions...Read More


How to Buy a Phone System

Considering a new phone system for your business? The Phone System Buyer's Guide from VoIP-News provides you with all of the information you need to make a more informed decision. The Guide helps you...Read More


Oracle Magazine

Oracle Magazine contains technology strategy articles, sample code, tips, Oracle and partner news, how to articles for developers and DBAs, and more. Oracle (NASDAQ: ORCL) is the world's largest...Read More


Which CMS Is Right For Me?

If you're wondering which CMS is the right one for your organization, this comprehensive guide will take you through the various options available, detailing the pros and cons of each. Download...Read More




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Spend more time planning than reviewing

Managers often ask how much time should they spend appraising compared to planning for the future. I have a strong view that there should be no surprises during performance reviews. With that viewpoint I recommend managers spend more time planning for the future rather than focusing on the past at performance review time. If you spend all your time wading back over already covered ground you won't have the chance to build a great foundation for the future.

One-on-one time with an employee is precious - use it to set boundaries, clear up delegations for upcoming projects, work out what needs to be delivered and how the employee can best achieve those goals.

If you haven't had the ongoing communication with your employee throughout the year and you have decided to give feedback all in one hit - then split your meeting into two separate meetings. The first meeting should be the appraisal and the second meeting a few days later should be focused on the future. That way you won't contaminate the planning meeting with the appraisal process.

Until next time

Ingrid Cliff

Heart Harmony

Putting your business into words



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